"We had a great feeling that tekReader was a perfect fit for our business model!"

Class2Digital (C2D) provide teachers with a custom service for creating and distributing electronic textbooks that are then purchased and accessed by college and university students.

Before launching their platform, C2D searched for an eReader product that could deliver standard textbook components, as well as, more difficult components like equations and large complex financial tables. They quickly became frustrated because they found that current eReader offerings were very limited based on their publishing needs and expectations.

As the tablet and smartphone market exploded so did the number of students wanting to read textbooks from their mobile devices. The PDF textbooks being used worked adequately on desktop browsers but they did not scale for smaller screen sizes or offer the enhanced functionality that was needed. In essence, the current PDF delivery platform offered up a poor user experience.

We were contracted by C2D to convert and publish a 400 page Word document containing complex tables and numerous mathematical equations to our HTML5 eReader (tekReader). tekReader easily handled the equations (MathML and MathJax) and financial tables (OASIS Table Module) and the textbook was also delivered in the French Canadian language (Unicode).

The outcome was that tekReader catered for the "Bring Your Own Device" (BYOD) ecosystem that is part of any university campus. The x-platform device offering that tekReader provided fit into the C2D business model and delivered high quality textbooks to students.

C2D now use tekReader v3.0. It offers an end-to-end publishing solution that is built on light-weight and easy-to-use content models which makes it easy for authors to create and publish content. The textbooks are then automatically delivered to a secure, flexible and managed document delivery model in the cloud.

The C2D publishing team had no prior knowledge of XML or XML editors. It took us approximately 4 hours to get them up and running to create and publish documents to tekReader. They have just completed a very complex financial textbook without a single support call and the result was overwhelming!

"Don, you and the tekReader team should be very proud of your achievement. You have developed a great product!"

The legal fraternity is usually looked upon as an older generation who are set in their ways and adverse to change. However, according to a recent American Bar Association (ABA) Legal Technology Survey Report, 40% of large-firm lawyers now use mobile devices for their day to day activities.

de Groots Publishing quickly jumped on board the mobile device trend but a key critical component when considering the publishing platform was the need to be device independent. Their legal documents had to be delivered seamlessly to computers, laptops, tablets and smartphones.

Their 700+ page "Wills, Probate and Administration Practice (Queensland) (WPAP) publication is made up of two binders that subscribers purchase. It is created using Adobe InDesign and goes through a time consuming and costly publishing and delivery process.

The WPAP publication, that contains commentary and legislation content, is now being published to tekReader and currently has over 500+ subscribers. By adopting tekReader, de Groots receives an excellent return on investment based on the revenue generated through their subscription fees. Over time they will phase out their paper based product which will eliminate costly production overheads and improve their bottom line even more!

Over the past year we have developed an institutional sign in mechanism and have integrated tekReader with PayPal®.

The institutional sign in allows users to access de Groots publications based on the IP address they access tekReader from. This flexible solution allows institutions to purchase and access publications for all their users. Queensland University of Technology, The University of Queensland, University of Southern Queensland (Library) and the Supreme Court Library Queensland are currently using the sign in.

The PayPal® integration allowed users to purchase publications through PayPal® and then have immediate access to read them using tekReader. The tekReader administration panel was enhanced to provide a dashboard that updates purchase and account information that is being populated by the PayPal® API. Notification email templates were also developed allowing the de Groots administrator to edit through the admin panel. The emails are sent automatically to new and existing users and provide information based on the workflow initiated by a particular user.

"The ramp up time for agents to learn and understand our content has increased exponentially since using tekReader!"

The NSWEC "Elector Enquiry Centre" is a service that facilitates electors' telephone and email enquiries. A few months before an election the "Elector Enquiry Centre" is ramped up with agent resources culminating with approximately 90+ who handle 85,000+ phone calls over a 2 month period.

For the upcoming NSW State Election being held on the 28th of March 2015, the agents will use tekReader to look up and answer electors' queries. The "Elector Enquiry Centre" Reference Document has been published to tekReader and will run from Internet Explorer 11 desktop web browsers.

The tekReader team also set up, and continually maintains, the agent user accounts and access to secure documents. Our automated publishing system allows for instant updates to tekReader in the cloud with conditions on whether the agents see State Government, Local Government, or both types of content.

tekReader is device agnostic so agents can use their own personal mobile devices anywhere and anytime to access documents. This allows them to gain knowledge quickly about New South Wales State and Local Government elections so that they can be delivered successfully.

This is another great example of what tekReader can do for a "Bring Your Own Device" (BYOD) working environment!

"We had been looking for something like tekReader for 3 years now and had found nothing!"

In January 2014 the Danfoss UX Programme team approached us to explore the possibilities of publishing technical, marketing and training documents using tekReader.

The aim of the UX Programme is to identify and showcase key innovative technologies that illustrate principles of a working solution for downstream/wider adoption within the overall business.

During 2014 the Danfoss Power Electronics (Danfoss PE) division commercially engaged us to showcase tekReader in a number of different ways. The following showcases were delivered:

  • Content and Publishing Strategy Report
  • tekReader and Salesforce.com Integration Report
  • Integration prototype of tekReader and Salesforce.com platforms
  • Facts Worth Knowing technical background document published to tekReader
  • VLT Aqua Drive marketing brochure published in English and German to tekReader

It was an exciting year for both tekReader and Danfoss Power Electronics and a great stepping stone for a strong business relationship.

Danfoss Power Electronics UX Programme has recognised that tekReader is:

  • an easy-to-implement solution that could revolutionise their digital customer experience
  • a competitive advantage that others do not have
  • a future-proof way of publishing their documentation
  • a cloud based solution that is delivered as a managed package
  • a product developed using open web standards that delivers seamless x-platform publishing
  • an integration conduit to many of their internal web applications (i.e. salesforce.com)